Error Code 错误代码

System Errors 系统错误 (101xxx)

Error Code	Description
101001	Something wrong
101002	Bad Request
101003	Unauthenticated
101004	The given data was invalid
101005	Required process missing, please check the process
101006	Too many requests
101007	Send mobile message failed
101008	Verify mobile code failed, please try again
101009	This code is invalid
101100	Due to compliance reasons, we are unable to offer services to users from this region
101101	Unable to create record
101102	Unable to save record
101103	Unable to upload file
101104	Unable to retrieve file
101105	Process checker was unauthorized
101106	Payload gather failed
101108	Your account has been suspended. For further assistance, please contact support at [email protected]

User Errors 用户错误 (201xxx)

Error Code	Description
201001	The user had been rejected
201002	We're unable to verify your SSN. Please check the details and try again
201003	The SSN exists
201004	The status of the linked account is incorrect
201005	The user info not found
201006	Check user SSN failed, please check your SSN and try again later
201007	The user type is not supported
201008	Check user SSN failed, please try again later
201009	Save user phone failed, please try again later
201100	Submit user upload file failed, file did not upload
201101	User action is not allowed, user status is inactive
201102	User token exchange error, no valid user

Deposit Errors 充值错误(300xxx)

Error Code	Description
300001	Deposit pre checks rfi error
300002	Deposit pre checks edd error

Quote Errors 询价错误(3005xx)

Error Code	Description
300501	Unable to fetch quote result

Trade Errors 交易错误(301xxx)

Error Code	Description
301001	Under RFI
301002	Under EDD
301003	Trade pre checks sms error
301004	Trade pre checks email error
301005	Not enough balance
301100	Unable to trade

KYC Errors KYC错误(303xxx)

Error Code	Description
303001	Incompleted application
303100	The kyc cannot be submitted
303101	The kyc cannot be updated, because the account email address is occupied
303102	The kyc cannot be updated, because the account status is not allowed
303103	The kyc cannot be submitted, because the account status is not allowed
303104	Application already submitted
303105	The kyc cannot be updated, because the account email address is required for LGWeb user
303106	The kyc cannot be updated, because the user source is not allowed
303107	The kyc cannot be updated, because the account type is not matched
303108	The proof of residence is empty
303109	RFI POA missing
303110	RFI POA file hash missing
303111	RFI POA file missing
303112	This account email has been occupied
303113	User has been rejected
303114	Email invalid

Compliance Errors 合规错误(304xxx)

Error Code	Description
304001	No session found
304100	Unable to create identification session without kyc information
304101	Unable to save KYC info with valid SSN
304102	Unable to create identification session, invalid kyc information
304103	Unable to create veriff media, invalid kyc information
304104	Veriff watchlist webhook can not find attempt
304105	Veriff watchlist webhook can not find session
304106	Veriff watchlist webhook can not find session user
304107	Veriff decision webhook can not find session
304108	Veriff decision webhook can not find session user

ACH Errors ACH错误(3049xx)

Error Code	Description
304900	Ach pre checks

Payment Errors 支付错误(305xxx)

Error Code	Description
305001	Create link token error, please try again later
305002	Bind bank account fail, please try again later
305003	Linked account exists
305004	This bank is not available. Please choose another bank instead
305005	Looks like you've reached the limit for the number of bank accounts limited to your account
305006	Create relink token failed, because the account is not available
305007	Create relink token failed, because the access token is not available
305008	Plaid account need reauthorize
305009	Relink account failed, please try again

Visitor Errors (501xxx)

Error Code	Description
501001	Dex wallet payment intent not found
501002	External app not support DEX
501003	Dex wallet email code verify failed
501004	Dex wallet need to bind email first
501005	Dex wallet can not change email
501006	Send code count limit
501007	You can not send code again in a minute

Partner Errors (602xxx)

Error Code	Description
602001	Invalid verify code
602002	Wrong password
602003	Invalid token
602004	Token has expired
602005	Token invalid
602006	This API is not available in production environment

System Errors (900xxx)

Error Code	Description
900000	System Error

Authentication & Data Errors (91xxxx)

Error Code	Description
910001	Login failed, please try again
910002	Data failed, please try again

Identity Verification Errors (914xxx)

Error Code	Description
914001	Request identification session failed, please try again
914002	Update user banking failed, please try again
914003	Update user questionnaire failed, please try again
914004	Update user KYC information failed, please try again
914005	Unable to initialize identification logic, provider not set
914006	Unable to initialize identification logic in KYC service, provider not set
914007	Unable to initialize identification logic by session, no external user
914008	Unable to initialize KYC service, instance error
914009	Network error, please try again
914010	Failed to store third party service data
914011	Exceeding the maximum quantity
914012	Record does not exist
914013	Request proof of address service failed, please try again
914014	Webhook verification error, please try again
914015	Get sumsub applicant failed, please try again

DEX Wallet Errors (915xxx)

Error Code	Description
915001	Failed to save email for DEX wallet, please try again
915002	Failed to send email code for DEX wallet, please try again
915003	Failed to save verified email for DEX wallet, please try again

User Errors (916xxx)

Error Code	Description
916001	User not exist

Updated 7 months ago